Added downgrade guide and guide to find the data folder. Removed phonon reference.

manual/source/faq.rst

@@ -145,6 +145,15 @@ I am on Windows and PowerPoint is installed, but it does not appear as an option
 
 Try installing the `Visual C++ Runtime Redistributable <http://www.microsoft.com/downloads/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en>`_.
 
+Why does PowerPoint presentations not advance automatically
+-----------------------------------------------------------
+
+The reason that PowerPoint does not advance automatically is that it can only do
+so when it has the focus. But when using OpenLP for controlling presentation,
+OpenLP has the focus. So in order to make PowerPoint advance automatically the
+focus must be switched to PowerPoint, which can be done by clicking the
+Powerpoint-icon in the taskbar once the PowerPoint presentation has opened.
+
 Is it possible to get Bible x? How?
 -----------------------------------
 
@@ -201,11 +210,15 @@ home computer, insert a Bible passage from the web, save it and then open the
 service using your church computer and voila, the Bible passage should be there! 
 Note this can also be done with songs, etc!
 
-(Advanced) Where do I find the configuration file?
+
-==================================================
+Location of OpenLP files
+========================
+
+Where do I find the configuration file?
+---------------------------------------
 
 Linux, FreeBSD & PC-BSD
------------------------
+^^^^^^^^^^^^^^^^^^^^^^^
 
 If your distribution supports the XDG standard, you will find OpenLP's 
 configuration file in::
@@ -218,8 +231,8 @@ If that file and/or directory does not exist, look for::
 
 ``<user>`` is your username.
 
-OS X
+Mac OS X
-----
+^^^^^^^^
 
 You will find your configuration file here::
 
@@ -228,13 +241,40 @@ You will find your configuration file here::
 ``<user>`` is your username.
 
 Windows
--------
+^^^^^^^
 
 On Windows, OpenLP does not use a configuration file, it uses the Windows 
 registry. You can find the settings here::
 
     HKEY_CURRENT_USER\Software\OpenLP\OpenLP
 
+.. _data_folder:
+
+Where do I find the data folder?
+--------------------------------
+
+Normally you can open the data folder by using the menu :menuselection:`Tools --> Open Data Folder`
+and a fileexplorer window will appear with the data folder. In some cases due to
+bugs or other issues this is not an option, and the folder must be found
+manually.
+
+Linux, FreeBSD & PC-BSD
+^^^^^^^^^^^^^^^^^^^^^^^
+
+The data folder is located in ``/home/<user>/.local/share/openlp``.
+
+Mac OS X
+^^^^^^^^
+
+On Mac OS X the data folder is located in ``/Users/<username>/Library/Application Support/openlp``
+
+Windows
+^^^^^^^
+
+To get to the data folder on Windows, pres the Windows Key and "R" at the same
+time. This will open a the :menuselection:`Run dialog`. Enter ``%appdata%\OpenLP``
+and press <Enter>. This will open a fileexplorer with in the data folder.
+
 Features
 ========
 

manual/source/troubleshooting.rst

@@ -349,45 +349,6 @@ There is an issue with the Xfce4 compositor that makes OpenLP freeze when using
 a dual monitor setup. See configuration of dual monitor for :ref:`xfce4display`
 for a solution.
 
-The command line shows many error messages
-------------------------------------------
-
-When running OpenLP from the command line, you might get something like this::
-
-    WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded 
-    WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded 
-    WARNING: Phonon::createPath: Cannot connect  Phonon::MediaObject ( no objectName ) to  VideoDisplay ( no objectName ). 
-    WARNING: Phonon::createPath: Cannot connect  Phonon::MediaObject ( no objectName ) to  Phonon::AudioOutput ( no objectName ). 
-    WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
-
-These error messages indicate that you need to install an appropriate backend 
-for Phonon.
-
-Linux/FreeBSD
-^^^^^^^^^^^^^
-
-If you are using Gnome, you need to install the GStreamer backend for Phonon. On 
-Ubuntu you would install the ```phonon-backend-gstreamer``` package::
-
-    @:~$ sudo aptitude install phonon-backend-gstreamer
-
-If you are using KDE, you need to install the Xine backend for Phonon. On Kubuntu 
-you would install the ```phonon-backend-xine``` package::
-
-    @:~$ sudo aptitude install phonon-backend-xine
-
-If you know which audiovisual system you are using, then install the appropriate 
-backend.
-
-phonon-backend-vlc may also be worth trying on some systems.
-
-Windows & Mac OS X
-^^^^^^^^^^^^^^^^^^
-
-Phonon should already be set up properly. If you are still having issues see
-:ref:`t-no-media` in the Troubleshooting section. If that does not work, let the
-developers know.
-
 MP3's and other audio formats do not work
 -----------------------------------------
 
@@ -409,3 +370,34 @@ Why do live backgrounds not work in OpenLP 2.4 on Windows & Mac OS X
 
 Due to issues in one of the underlying frameworks that OpenLP uses (Qt5),
 live backgrounds do not work in OpenLP 2.4. We aim to fix this in OpenLP 2.6.
+
+Downgrade guide (how to restore a backup)
+-----------------------------------------
+In some cases new versions of OpenLP can contain bugs that was not discovered
+during testing, which in some cases can mean that OpenLP cannot function
+probably and the only way out is to downgrade to the previous version.
+
+Since the OpenLP 2.2 release, new versions of OpenLP always ask if a backup
+should be made of the data on the first run. It is always recommend to create
+this backup, since OpenLPs data format often changes between versions, which
+means that older OpenLP versions cannot read the data created by newer versions.
+In case of downgrading this backup can be restored. To perform a downgrade
+follow these steps:
+
+#. Open OpenLP and in the menu go to :menuselection:`Tools --> Open Data` Folder
+   to open the current data folder in a fileexplorer. If OpenLP cannot open due
+   to a bug see :ref:`data_folder`.
+#. Keep the fileexplorer window open and close OpenLP
+#. Uninstall OpenLP and install the old version (if you have not done this
+   already). Do not run OpenLP when the installation completes.
+#. In the fileexplorer go up one folder-level. You should now see a lot of
+   folders, find the folders that starts with ``openlp``. Depending on how many
+   upgrades you have done you will see some folders looking like
+   ``openlp-20160128-185424``. These folders are the backups made by OpenLP on
+   upgrade. The numbers are a timestamp that you can use to find the backup with
+   the you wish to restore.
+#. Rename the ``openlp`` folder to ``openlp-broken-update`` or similar.
+#. Rename the backup folder you wish to restore to ``openlp``.
+#. Start OpenLP and watch it load your restored data.
+
+Note: This does not restore your settings!