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Update the FAQ
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@ -30,18 +30,18 @@ A variety of places!
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* If you are a member of any Christian Forums or websites, and their rules allow
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it, then perhaps review the software or ask others to review it.
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What operating systems will OpenLP 2.0 support?
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What operating systems will OpenLP 2.2 support?
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-----------------------------------------------
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OpenLP 2.0 is designed to be cross platform. Currently it has been known to run
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OpenLP 2.2 is designed to be cross platform. Currently it has been known to run
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on Windows (XP, Vista, 7), Linux (Ubuntu/Kubuntu, Fedora), FreeBSD & Mac OS X.
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`Please let us know <http://wiki.openlp.org/Help:Contents>`_ if you've
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successfully run it on something else.
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Which programming language is 2.0 developed in?
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Which programming language is 2.2 developed in?
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-----------------------------------------------
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OpenLP 2.0 is written in `Python <http://www.python.org>`_ and uses the
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OpenLP 2.2 is written in `Python3 <http://www.python.org>`_ and uses the
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`Qt4 toolkit <http://qt.nokia.com>`_. Both are cross-platform which allows the
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software to run on different types of machine and so allow more people access to
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free worship software. Python is one of the easier programming languages to
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@ -72,82 +72,28 @@ release then just `download it <http://openlp.org/en/download.html>`_.
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Upgrading
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=========
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Does 2.0 replace 1.2, or can they be run side by side?
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------------------------------------------------------
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Can I upgrade from any 1.9.x or 2.0.x to 2.2?
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---------------------------------------------
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It is perfectly safe to install 2.0 on a system with 1.2. Both versions are
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installed in separate places, so you can still go back to 1.2. You can even run
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them at the same time!
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No, you should first upgrade to the last stable release in the 2.0-series
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(2.0.5) and the upgrade to 2.2 to ensure that data is correctly upgraded.
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2.0 stores its data in a separate folder to 1.2, so your data is perfectly safe,
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and whatever you do in 2.0 will not damage 1.2
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Are 1.2 and 2.0 compatible?
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---------------------------
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No. However imports exist to transfer your data to the new version.
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I have a computer that is quite old, should I upgrade?
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------------------------------------------------------
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2.0 does require significantly more resources than v1.2. Therefore if your
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computer does not have much memory you may find 2.0 will struggle, `especially`
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when changing between slides.
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Why can I not see my 1.2 songs, bibles and themes in 2.0?
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---------------------------------------------------------
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This is an beta release, which means it is not finished and one of the things we
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haven't completely finished yet is importing 1.2 data automatically. We plan to
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do this `Version 1.9.6 (beta 2) <http://wiki.openlp.org/Version_2_Milestones#Version_1.9.6_.28beta_2.29>`_.
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How do I transfer my 1.2 song database?
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Can I upgrade directly from 1.2 to 2.2?
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---------------------------------------
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In OpenLP 2.0, go to the :menuselection:`File --> Import --> Song` menu.
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In the Wizard that appears, click Next and choose "openlp.org v1.x" from the
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Format list. Click the search button on the Filename prompt, and at the bottom
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of the dialog, copy the following into the File name prompt::
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No, you will have to install 2.0.5 first, then import the 1.2 data and then
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upgrade to 2.2. See the 2.0 documentation for how to upgrade from 1.2 to
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2.0.
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%ALLUSERSPROFILE%\Application Data\openlp.org\Data\songs.olp
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Does 2.2 replace 2.0, or can they be run side by side?
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------------------------------------------------------
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*(This must be in the popup file chooser dialog. Don't enter it directly into
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the wizard).*
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Click Open, then in the wizard just click Next and wait for the import to complete.
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How do I transfer my 1.2 Bibles?
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--------------------------------
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In OpenLP 2.0, go to the :menuselection:`File --> Import --> Bible` menu.
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In the Wizard that appears, click Next and choose "openlp.org v1.x" from the
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Format list.
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Click the search button on the Filename prompt, and at the bottom of the dialog,
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copy the following into the File name prompt::
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%ALLUSERSPROFILE%\Application Data\openlp.org\Data\Bibles
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*(This must be in the popup file chooser dialog. Don't enter it directly into
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the wizard).*
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Choose the Bible, Click Open, then in the wizard just click Next, enter the
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License details, and wait for the import to complete.
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How do I transfer my 1.2 Themes?
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--------------------------------
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In openlp.org v1, export each theme by selecting it in the Theme Manager, and
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then clicking the picture of a blue folder with red arrow on the Theme Managers
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toolbox. This theme file can then be imported into V2 using the
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:menuselection:`File --> Import --> Theme` menu.
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I can't get my 2.0 theme to look the same as 1.2
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------------------------------------------------
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OpenLP 2.0 is a complete rewrite using a completely different programming
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language so it would work on different types of system. There are differences in
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how the old and new languages draw text on the screen, and therefore it is
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unlikely you'll get an exact match.
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OpenLP 2.2 and 2.0 cannot run side by side. When running 2.2 for first time
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any existing 2.0 data will automatically be upgraded to the 2.2 format.
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Note that OpenLP 2.2 is not backwards compatible with 2.0. Once you have
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upgraded from 2.0, version 2.0 cannot read the upgraded files. OpenLP 2.2 will
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ask if it should make a backup on startup, which can be used in case you want
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to downgrade to 2.0 again.
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Using OpenLP
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============
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@ -157,8 +103,7 @@ I've started OpenLP, but I can't see the songs or bibles section in the Media Ma
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When you installed OpenLP, the first time wizard would have asked which plugins
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you wanted, and songs and bibles should have been selected. If for some reason
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they were not, then you will need to activate them yourself. See
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`How do I activate / deactivate a plugin <http://wiki.openlp.org/Bug#How_do_I_activate_.2F_deactivate_a_plugin.3F>`_
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they were not, then you will need to activate them yourself. See below
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for instructions.
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How do I activate / deactivate a plugin?
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@ -187,9 +132,6 @@ appropriate checkbox(es). Check the applications you require, and then restart
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OpenLP for the change to be detected.
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Note, PowerPoint Viewer 2010 is not yet supported, use 2003 or 2007.
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See also `I'm on Windows and PowerPoint is installed, but it doesn't appear as an option <http://wiki.openlp.org/OpenLP_2_Introduction_and_FAQ#I.27m_on_Windows_and_PowerPoint_is_installed.2C_but_it_doesn.27t_appear_as_an_option>`_
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and `Why is there no presentations plugin available on OS X? <http://wiki.openlp.org/OpenLP_2_Introduction_and_FAQ#Why_is_there_no_presentations_plugin_available_on_OS_X.3F>`_
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Why is there no presentations plugin available on OS X?
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-------------------------------------------------------
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@ -200,14 +142,19 @@ called pyuno bridge) which could be used by OpenLP. As soon as the
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interoperability component works on OS X we can re-enable the plugin and bundle
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it. We are really sorry for that.
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I'm on Windows and PowerPoint is installed, but it doesn't appear as an option
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------------------------------------------------------------------------------
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Try installing the `Visual C++ Runtime Redistributable <http://www.microsoft.com/downloads/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en>`_.
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Is it possible to get Bible x? How?
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-----------------------------------
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The Bible plugin has a much improved `Import Wizard` which can import Bibles
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The Bible plugin has a `Import Wizard` which can import Bibles
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from a variety of sources. The following sources are supported:
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CSV
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The same format as documented for `openlp.org 1.x <http://www.openlp.org/en/documentation/importing_exporting_data/bibles/importing_comma_delimited_files.html>`_.
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The format is documented in the `OpenLP API documentation <http://docs.openlp.org/plugins/bibles.html#module-openlp.plugins.bibles.lib.csvbible>`_.
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OSIS
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An XML format for Bible. You can export Bibles from the `Sword Project <http://www.crosswire.org/sword/software/>`_
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@ -234,6 +181,9 @@ Web Download
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* `BibleGateway <http://www.biblegateway.com/versions/>`_
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* `BibleServer <http://www.bibleserver.com>`_
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Zefania
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The Zefania project has many bibles available from `their website <http://sourceforge.net/projects/zefania-sharp/files/Bibles/>`_
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Why do my Bible verses take a long time to load?
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------------------------------------------------
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@ -298,8 +248,8 @@ this to us so that OpenLP can be improved. Before reporting any bugs please
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first make sure that there isn't already a bug report about your problem:
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#. Check the `Launchpad bug list <https://bugs.launchpad.net/openlp>`_
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#. `OpenLP support System <http://www.support.openlp.org/projects/openlp>`_
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#. Check the `bug reports <http://openlp.org/en/forums/openlp_20/bug_reports.html>`_ forum
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#. `OpenLP support System <http://support.openlp.org/>`_
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#. Check the `<http://forums.openlp.org/>`_ forum
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If there **is already a bug report**, you may be able to help by providing
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further information. However, **if no one else has reported** it yet, then
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@ -309,9 +259,9 @@ please post a new bug report.
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`bugs list <https://bugs.launchpad.net/openlp>`_ on Launchpad.
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#. Alternatively, if you don't have a Launchpad account and don't want to sign
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up for one, you can post in the
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`bug reports forum <http://openlp.org/en/forums/openlp_20/bug_reports.html>`_.
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`bug reports forum <http://support.openlp.org/>`_.
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#. If none of these ways suits you, you can send an email to
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``bugs (at) openlp.org``.
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``support (at) openlp.org``.
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What information should I include in a bug report?
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--------------------------------------------------
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@ -366,7 +316,7 @@ the link to the page that is created.
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Windows
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^^^^^^^
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Find the OpenLP 2.0 folder in your Start menu. Choose the "OpenLP (Debug)" option.
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Find the OpenLP 2.2 folder in your Start menu. Choose the "OpenLP (Debug)" option.
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OpenLP will start up. Go to the :menuselection:`Tools --> Open Data Folder` menu
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option, and an Explorer window will appear containing folders such as alerts,
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@ -422,11 +372,6 @@ directory::
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``<username>`` is your username.
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I'm on Windows and PowerPoint is installed, but it doesn't appear as an option
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------------------------------------------------------------------------------
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Try installing the `Visual C++ Runtime Redistributable <http://www.microsoft.com/downloads/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en>`_.
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The command line shows many error messages
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------------------------------------------
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@ -465,29 +410,12 @@ Windows & Mac OS X
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Phonon should already be set up properly. If you're still having issues, let the
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developers know.
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I've upgraded from 1.9.2 to a newer version, and now OpenLP crashes on load
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---------------------------------------------------------------------------
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You need to upgrade your song database. See this `blog post <http://openlp.org/en/users/jt/blog/2010-07-20-flag_day_database_schema_changes_in_trunk_revision_956.html>`_
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for information on how to do this.
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I've upgraded to 1.9.5, and now OpenLP has duplicates of many songs in the Media Manager
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----------------------------------------------------------------------------------------
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You need to run :menuselection:`Tools --> Re-index Songs`.
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There are no menu icons in OpenLP
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---------------------------------
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This may affect (only) Linux users with XFCE or Gnome. To solve the problem,
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follow the instructions on `this bug report <https://bugs.launchpad.net/ubuntu/+source/qt4-x11/+bug/501468/comments/3>`_.
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JPEG images don't work
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----------------------
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This is a known issue on some Mac OS X 10.5 systems, and has also been seen on
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Windows XP too. The solution is to convert the image into another format such as
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PNG.
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MP3's and other audio formats don't work
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----------------------------------------
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@ -509,20 +437,11 @@ this, but there is no timeframe at present.
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Features
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========
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What new features will I find in 2.0?
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-------------------------------------
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Since 2.0 was a rewrite from the ground up, you won't find a great deal of new
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features since initially we want to ensure all the 1.2 features are included.
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However the developers have managed to sneak a few in. Take a look at the
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`complete list <http://wiki.openlp.org/Version_2_Features>`_.
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Why hasn't popular feature request X been implemented?
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------------------------------------------------------
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We made a decision to first implement 1.2 features, before going wild on new
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features. There are only a handful of developers working in their spare time. If
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we were to try and include everything we wanted to implement, then 2.0 would not
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There are only a handful of developers working in their spare time. If
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we were to try and include everything we wanted to implement, then 2.2 would not
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likely ever get released.
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I have a great idea for a new feature, where should I suggest it?
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@ -530,6 +449,5 @@ I have a great idea for a new feature, where should I suggest it?
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First of all check it isn't on the `Feature Requests <http://wiki.openlp.org/Feature_Requests>`_
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page. If it is, then you need to say no more, it's already been suggested! If it
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isn't on the list, then head to the
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`feature request forum <http://openlp.org/en/forums/openlp_20/feature_requests.html>`_
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isn't on the list, then head to the `forum <http://forums.openlp.org>`_
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and post the idea there.
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@ -9,7 +9,7 @@ on less powerful hardware but you may not get the performance you desire.
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* 2Ghz CPU
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* 1GB RAM
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* 100MB free disk space
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* Windows Vista/7/8/10, Linux, Mac OS X (10.9 or 10.10), FreeBSD
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* Windows Vista/7/8/10, Linux, Mac OS X (10.8 or later), FreeBSD
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* Multiple Monitor Support is highly recommended (not required)
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* For Presentation support:
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