diff --git a/blog/shutting-down-the-support-system.rst b/blog/shutting-down-the-support-system.rst new file mode 100644 index 0000000..c394922 --- /dev/null +++ b/blog/shutting-down-the-support-system.rst @@ -0,0 +1,25 @@ +.. title: Shutting Down the Support System +.. slug: 2018/05/06/shutting-down-the-support-system +.. date: 2018-05-06 12:00:00 UTC +.. tags: +.. category: +.. link: +.. description: +.. type: text +.. previewimage: /cover-images/shutting-down-the-support-system.jpg + +Due to a lack of resources within the OpenLP team we have decided to close down the e-mail support system (not to be +mistaken for the forums which will not be affected). + +For some time now a single person has answered almost all the support requests the support system has received. And +since that person is also one of the most active developers of OpenLP, it has drawn a lot of time away from actual +development. In order to free up more time for development the only solution was to close down the support system. + +We are really sad to do this, as we feel our support is one of the defining parts of OpenLP, but since we need to move +OpenLP forward we do not believe we have any other choice - though it was not an easy decision. + +In future anyone who e-mails support@openlp.org will get a message that redirects them to the manual and the forums. + +[ Image Credit: `Closed by Rob Brewer` ] + +.. _Closed by Rob Brewer: https://www.flickr.com/photos/rbrwr/36572315045/ diff --git a/files/cover-images/shutting-down-the-support-system.jpg b/files/cover-images/shutting-down-the-support-system.jpg new file mode 100644 index 0000000..f62bcae Binary files /dev/null and b/files/cover-images/shutting-down-the-support-system.jpg differ