diff --git a/documentation/manual/source/faq.rst b/documentation/manual/source/faq.rst index a9ce7693a..39c21aece 100644 --- a/documentation/manual/source/faq.rst +++ b/documentation/manual/source/faq.rst @@ -24,17 +24,17 @@ Nursery or Car park stewards can notify the congregation easily. Remote capability allows the worship leader to change songs, or for alert messages to be sent from anywhere on the network, even via a phone. -Being free, this software can be installed on as many PC's as required, even on -the home PC's of worship leaders without additional cost. Compared to the -expensive site licenses or restrictions of commercial software we believe OpenLP -cannot be beaten for value. Still in active development by a growing team of -enthusiastic developers, features are being added all the time, meaning the +Being free, this software can be installed on as many computers as required, +even on the home computers of worship leaders without additional cost. Compared +to the expensive site licenses or restrictions of commercial software we believe +OpenLP cannot be beaten for value. Still in active development by a growing team +of enthusiastic developers, features are being added all the time, meaning the software just improves all the time. When is the release date for OpenLP 2.0? ---------------------------------------- -`It will be ready when it's ready!` We do not have fixed dates, but we have +*It will be ready when it's ready!* We do not have fixed dates, but we have set some `targets for the releases `_. If you take part in the `development `_, start to `test OpenLP `_ and @@ -55,11 +55,16 @@ I use and like OpenLP and would like to tell others online. Where can I do this? A variety of places! * Are you on facebook? Then `become a fan `_ -* Are you on twitter? Then `follow openlp `_, and retweet the announcements. -* Give us a thumbs up on the `SourceForge project page `_ -* If you have a website or blog, then link to our site http://www.openlp.org with a few words saying what the software is and why you like it. -* Add a placemark on our `Worldwide Usage map `_, so others in your locality can see someone close by is using it. -* If you are a member of any Christian Forums or websites, and their rules allow it, then perhaps review the software or ask others to review it. +* Are you on twitter? Then `follow openlp `_, and + retweet the announcements. +* Give us a thumbs up on the + `SourceForge project page `_ +* If you have a website or blog, then link to our site http://www.openlp.org + with a few words saying what the software is and why you like it. +* Add a placemark on our `Worldwide Usage map `_, + so others in your locality can see someone close by is using it. +* If you are a member of any Christian Forums or websites, and their rules allow + it, then perhaps review the software or ask others to review it. What operating systems will OpenLP 2.0 support? =============================================== @@ -153,31 +158,31 @@ do this `Version 1.9.6 (beta 2) Import --> Song` menu. +In OpenLP 2.0, go to the :menuselection:`File --> Import --> Song` menu. In the Wizard that appears, click Next and choose "openlp.org v1.x" from the Format list. Click the search button on the Filename prompt, and at the bottom of the dialog, copy the following into the File name prompt:: - %ALLUSERSPROFILE%\Application Data\openlp.org\Data\songs.olp + %ALLUSERSPROFILE%\Application Data\openlp.org\Data\songs.olp -`(This must be in the popup file chooser dialog. Don't enter it directly into -the wizard).` +*(This must be in the popup file chooser dialog. Don't enter it directly into +the wizard).* Click Open, then in the wizard just click Next and wait for the import to complete. How do I transfer my 1.2 Bibles? -------------------------------- -In OpenLP v2, go to the :menuselection:`File --> Import --> Bible` menu. +In OpenLP 2.0, go to the :menuselection:`File --> Import --> Bible` menu. In the Wizard that appears, click Next and choose "openlp.org v1.x" from the Format list. Click the search button on the Filename prompt, and at the bottom of the dialog, copy the following into the File name prompt:: - %ALLUSERSPROFILE%\Application Data\openlp.org\Data\Bibles + %ALLUSERSPROFILE%\Application Data\openlp.org\Data\Bibles -`(This must be in the popup file chooser dialog. Don't enter it directly into -the wizard).` +*(This must be in the popup file chooser dialog. Don't enter it directly into +the wizard).* Choose the Bible, Click Open, then in the wizard just click Next, enter the License details, and wait for the import to complete. @@ -264,27 +269,33 @@ Is it possible to get Bible x? How? The Bible plugin has a much improved `Import Wizard` which can import Bibles from a variety of sources. The following sources are supported: -* CSV (in the same format as `openlp.org 1.x `_) +CSV + The same format as documented for `openlp.org 1.x `_. -* OSIS (export from the `Sword Project `_ using the mod2osis tool) +OSIS + An XML format for Bible. You can export Bibles from the `Sword Project `_ + into OSIS using the ``mod2osis`` tool. After using the Sword software Media + Manager (or other Sword frontend, like BibleTime or Xiphos) to download the + required Bible, run the following command from the command line (works on + Windows and Linux):: - * After using the Sword software Media Manager to download the required bible. + mod2osis > .osis - * From the command line (works on Windows and Linux):
modernist > name.osis
`Note the is case sensitive on all environments and should be the name of your bible, e.g. ESV.` + The ```` parameter is the name of your Bible, as you see it in Sword. + Note that the ```` is case sensitive on all environments. Once you + have exported your Bible to OSIS, the Bible import wizard will the read + ``.osis`` file and import your Bible. - * The Bible import wizard will the read name.osis file and import your bible. +OpenSong + OpenSong have a good selection of Bibles on their + `download page `_. -* OpenSong +Web Download + OpenLP can download Bibles on demand from the following 3 sites: - * OpenSong have a good selection of Bibles on their `download page `_ - -* Web Download - - * `Crosswalk `_ - - * `BibleGateway `_ - - * `BibleServer `_ + * `Crosswalk `_ + * `BibleGateway `_ + * `BibleServer `_ Why do my Bible verses take a long time to load? ------------------------------------------------ @@ -301,8 +312,8 @@ My Bible is on the Web Download sites, but my Church isn't on the internet. What When you create and save a service, all the items in the service are saved with it. That means any images, presentations, songs and media items are saved. This is also true for bibles. What this means is you can create the service on your -home computer, insert a bible passage from the web, save it and then open the -service using your church computer and voila, the bible passage should be there! +home computer, insert a Bible passage from the web, save it and then open the +service using your church computer and voila, the Bible passage should be there! Note this can also be done with songs, etc! (Advanced) Where do I find the configuration file? @@ -314,19 +325,22 @@ Linux, FreeBSD & PC-BSD If your distribution supports the XDG standard, you'll find OpenLP's configuration file in:: - /home//.config/OpenLP/OpenLP.conf + /home//.config/OpenLP/OpenLP.conf If that file and/or directory does not exist, look for:: - /home//.openlp/openlp.conf + /home//.openlp/openlp.conf + +```` is your username. OS X ---- You'll find your configuration file here:: - /Users//Library/Preferences/com.openlp.OpenLP.plist - /Users//Library/Preferences/org.openlp.OpenLP.plist + /Users//Library/Preferences/org.openlp.OpenLP.plist + +```` is your username. Windows ------- @@ -334,7 +348,7 @@ Windows On Windows, OpenLP does not use a configuration file, it uses the Windows registry. You can find the settings here:: - HKEY_CURRENT_USER\Software\OpenLP\OpenLP + HKEY_CURRENT_USER\Software\OpenLP\OpenLP Troubleshooting =============== @@ -354,24 +368,46 @@ If there **is already a bug report**, you may be able to help by providing further information. However, **if no one else has reported** it yet, then please post a new bug report. -#. The **preferred place** for reporting bugs is the `bugs list `_ on Launchpad. -#. Alternatively, if you don't have a Launchpad account and don't want to sign up for one, you can post in the `bug reports forum `_. -#. If none of these ways suits you, you can send an email to bugs (at) openlp.org. +#. The **preferred place** for reporting bugs is the + `bugs list `_ on Launchpad. +#. Alternatively, if you don't have a Launchpad account and don't want to sign + up for one, you can post in the + `bug reports forum `_. +#. If none of these ways suits you, you can send an email to + ``bugs (at) openlp.org``. What information should I include in a bug report? ================================================== -* Operating System - - * Version - * Distribution - Ubuntu, Fedora, etc (if you're using Linux) - * Edition \- Home, Basic, Business, etc (if you're using Windows) +Since OpenLP 1.9.4, there is a bug report dialog which automatically opens when +OpenLP hits a serious bug. However, this doesn't appear all the time, and in +some behavioural bugs, you'll have to file a bug report yourself. The following +items are information the developers need in order to reproduce the bug. -* Version of OpenLP (:menuselection:`Help --> About`) -* The exact steps to take in order to reproduce the error -* Version of MS Office or OpenOffice (if you're using the song imports or the presentation plugin) -* What Bible translation and type you are importing (if you're using the Bible importer) -* `Any` other information that might remotely be related or useful. +Operating System + Include information such as the version of your operating system, the + distribution (e.g. Ubuntu, Fedora, etc.) if you're using Linux, or the + edition (e.g. Home, Basic, Business, etc.) if you're using Windows. + +Version of OpenLP + You can find out the version of OpenLP by going to :menuselection:`Help --> About` + +Steps to Reproduce + The exact steps the developers need to follow in order to reproduce the bug. + +Version of MS Office or OpenOffice + If you're using the song imports or the presentation plugin, you'll need to + supply the version of Office, OpenOffice.org or LibreOffice. + +Bible Translation and Source + If the bug occurred while you were working with Bibles, specify the + translation of the Bible, and the source format if you imported it yourself. + +**Any** Other Information + Often bugs are caused by something that might not seem to be directly + related to the bug itself. If you have any other information with regards to + actions you performed or other activities when the bug occurred, it would be + welcomed by the developers. The more information you give us, the better we can help you. @@ -382,7 +418,7 @@ We may need a debug log to help pin-point the issue. A new log file is created each time you start OpenLP so copy the file before you run the software a second time. On Windows a Debug option is available in the start menu. On other systems, you will need to run OpenLP from the command line, with the following -option: -l debug. Please note, that is a lowercase **L**. +option: ```-l debug```. Please note, that is a lowercase **L**. If you haven't been given a specific email address to send it to, then please do not paste the log contents straight into a forum post. Instead, open the log @@ -391,7 +427,7 @@ contents into somewhere like `pastebin.com `_. Then give us the link to the page that is created. Windows -------- +^^^^^^^ Find the OpenLP 2.0 folder in your Start menu. Choose the "OpenLP (Debug)" option. @@ -403,49 +439,51 @@ Now repeat the steps you need to take in OpenLP to reproduce the problem you had and then close down OpenLP. In the Explorer window you left open, navigate up one level into the openlp -folder. You will see the openlp.log file. This is the file to e-mail. +folder. You will see the ``openlp.log`` file. This is the file to e-mail. -Linux ------ +Linux/FreeBSD +^^^^^^^^^^^^^ If you installed OpenLP from a package:: - @:~$ openlp -l debug + @:~$ openlp -l debug Alternately, if you're running OpenLP from source:: - @:~$ ./openlp.pyw -l debug + @:~$ ./openlp.pyw -l debug If your Linux distribution supports the XDG standard, you'll find the log in:: - ~/.cache/openlp/openlp.log + ~/.cache/openlp/openlp.log Otherwise, you'll find the log file in:: - ~/.openlp/openlp.log + ~/.openlp/openlp.log Mac OS X --------- +^^^^^^^^ Open Terminal.app and navigate to where you installed OpenLP, usually -/Applications:: +``/Applications``:: - @:~$ cd /Applications + @:~$ cd /Applications Then go into the OpenLP.app directory, down to the OpenLP executable:: - @:~$ cd OpenLP.app/Contents/MacOS + @:~$ cd OpenLP.app/Contents/MacOS And then run OpenLP in debug mode:: - @:~$ ./openlp -l debug + @:~$ ./openlp -l debug Once you've done that, you need to get the log file. In your home directory, open the Library directory, and the Application Support directory within that. Then open the openlp directory, and you should find the openlp.log file in that directory:: - /Users//Library/Application Support/openlp/openlp.log + /Users//Library/Application Support/openlp/openlp.log + +```` is your username. I'm on Windows and PowerPoint is installed, but it doesn't appear as an option ------------------------------------------------------------------------------ @@ -457,29 +495,27 @@ The command line shows many error messages When running OpenLP from the command line, you might get something like this:: - Logging to: /home//.config/openlp/openlp.log - -* WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded -* WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded -* WARNING: Phonon::createPath: Cannot connect Phonon::MediaObject ( no objectName ) to VideoDisplay ( no objectName ). -* WARNING: Phonon::createPath: Cannot connect Phonon::MediaObject ( no objectName ) to Phonon::AudioOutput ( no objectName ). -* WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded + WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded + WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded + WARNING: Phonon::createPath: Cannot connect Phonon::MediaObject ( no objectName ) to VideoDisplay ( no objectName ). + WARNING: Phonon::createPath: Cannot connect Phonon::MediaObject ( no objectName ) to Phonon::AudioOutput ( no objectName ). + WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded These error messages indicate that you need to install an appropriate backend for Phonon. Linux/FreeBSD -------------- +^^^^^^^^^^^^^ If you're using Gnome, you need to install the GStreamer backend for Phonon. On -Ubuntu you would install the phonon-backend-gstreamer package:: +Ubuntu you would install the ```phonon-backend-gstreamer``` package:: - @:~$ sudo aptitude install phonon-backend-gstreamer + @:~$ sudo aptitude install phonon-backend-gstreamer If you're using KDE, you need to install the Xine backend for Phonon. On Kubuntu -you would install the phonon-backend-xine package:: +you would install the ```phonon-backend-xine``` package:: - @:~$ sudo aptitude install phonon-backend-xine + @:~$ sudo aptitude install phonon-backend-xine If you know which audiovisual system you're using, then install the appropriate backend. @@ -487,30 +523,30 @@ backend. phonon-backend-vlc may also be worth trying on some systems. Windows & Mac OS X ------------------- +^^^^^^^^^^^^^^^^^^ Phonon should already be set up properly. If you're still having issues, let the developers know. -I've upgraded from 1.9.2 to a newer version, and now OpenLP crashes at start ----------------------------------------------------------------------------- +I've upgraded from 1.9.2 to a newer version, and now OpenLP crashes on load +--------------------------------------------------------------------------- -You need to upgrade your song database. -See this `blog post `_ for information on how to do this. +You need to upgrade your song database. See this `blog post `_ +for information on how to do this. I've upgraded to 1.9.5, and now OpenLP has duplicates of many songs in the Media Manager ---------------------------------------------------------------------------------------- -You need to run the :menuselection:`Tools --> Re-index Songs`. +You need to run :menuselection:`Tools --> Re-index Songs`. There are no menu icons in OpenLP --------------------------------- -This may affect (only) linux users with xfce. To solve the problem, follow the -description `here `_. +This may affect (only) Linux users with XFCE or Gnome. To solve the problem, +follow the instructions on `this bug report `_. -JPG images don't work ---------------------- +JPEG images don't work +---------------------- This is a known issue on some Mac OS X 10.5 systems, and has also been seen on Windows XP too. The solution is to convert the image into another format such as @@ -525,30 +561,31 @@ no solution at the moment. Videos can be slow or pixelated. Background Videos are very slow ---------------------------------------------------------------- -If playing video by themselves, try selecting the -:menuselection:`Settings --> Configure OpenLP --> Media`, Use Phonon for Video -playback option. As for text over video, we have no solution for speeding these -up. Reducing the monitor resolution and avoiding shadows and outline text will -help. We are hoping a future release of the toolkit we are using (QtWebKit) will -help improve this, but there is no timeframe at present. +If you are just playing videos from the Media plugin, try selecting the +:guilabel:`Use Phonon for Video playback` option in the Media configuration, +accessible by going to :menuselection:`Settings --> Configure OpenLP --> Media`. +As for text over video, we have no solution for speeding this up. Reducing the +monitor resolution and avoiding shadows and outline text will help. We are +hoping a future release of the toolkit we are using (QtWebKit) will help improve +this, but there is no timeframe at present. Features ======== -What new features will I find in v2? ------------------------------------- +What new features will I find in 2.0? +------------------------------------- -Since v2 was a rewrite from the ground up, you won't find a great deal of new -features since initially we want to ensure all the v1.2 features are included. +Since 2.0 was a rewrite from the ground up, you won't find a great deal of new +features since initially we want to ensure all the 1.2 features are included. However the developers have managed to sneak a few in. Take a look at the -`Complete list `_. +`complete list `_. Why hasn't popular feature request X been implemented? ------------------------------------------------------ -We made a decision to first implement v1.2 features, before going wild on new +We made a decision to first implement 1.2 features, before going wild on new features. There are only a handful of developers working in their spare time. If -we were to try and include everything we wanted to implement, then v2 would not +we were to try and include everything we wanted to implement, then 2.0 would not likely ever get released. I have a great idea for a new feature, where should I suggest it? @@ -558,6 +595,4 @@ First of all check it isn't on the `Feature Requests `_ -and post the idea there. - -`Help `_ \ No newline at end of file +and post the idea there. \ No newline at end of file