diff --git a/openlp/core/ui/media/mediacontroller.py b/openlp/core/ui/media/mediacontroller.py
index 5209a8253..6d35f2478 100644
--- a/openlp/core/ui/media/mediacontroller.py
+++ b/openlp/core/ui/media/mediacontroller.py
@@ -514,9 +514,14 @@ class MediaController(RegistryMixin, OpenLPMixin, RegistryProperties):
         :param display: Which display to use
         :param service_item: The ServiceItem containing the details to be played.
         """
-        used_players = get_media_players()[0]
+        used_players = get_media_players()
+        default_player = used_players[0]
         if service_item.processor and service_item.processor != UiStrings().Automatic:
-            used_players = [service_item.processor.lower()]
+            # check to see if the player is usable else use the default one.
+            if not service_item.processor.lower() in used_players:
+                used_players = default_player
+            else:
+                used_players = [service_item.processor.lower()]
         # If no player, we can't play
         if not used_players:
             return False
diff --git a/openlp/core/ui/servicemanager.py b/openlp/core/ui/servicemanager.py
index c3db9a071..ae4e8fd9a 100644
--- a/openlp/core/ui/servicemanager.py
+++ b/openlp/core/ui/servicemanager.py
@@ -396,6 +396,7 @@ class ServiceManager(OpenLPMixin, RegistryMixin, QtGui.QWidget, Ui_ServiceManage
 
         :param suffix_list: New Suffix's to be supported
         """
+        print(suffix_list)
         if isinstance(suffix_list, str):
             self.suffixes.append(suffix_list)
         else:
diff --git a/openlp/plugins/presentations/lib/messagelistener.py b/openlp/plugins/presentations/lib/messagelistener.py
index 48d5722e0..52c93877b 100644
--- a/openlp/plugins/presentations/lib/messagelistener.py
+++ b/openlp/plugins/presentations/lib/messagelistener.py
@@ -346,6 +346,12 @@ class MessageListener(object):
             self.handler = self.media_item.find_controller_by_type(file)
             if not self.handler:
                 return
+        else:
+            # the saved handler is not present so need to use one based on file suffix.
+            if not self.controllers[self.handler].available:
+                self.handler = self.media_item.find_controller_by_type(file)
+                if not self.handler:
+                    return
         if is_live:
             controller = self.live_handler
         else: