diff --git a/openlp/core/ui/firsttimeform.py b/openlp/core/ui/firsttimeform.py
index 54d624858..0fca67075 100644
--- a/openlp/core/ui/firsttimeform.py
+++ b/openlp/core/ui/firsttimeform.py
@@ -182,7 +182,18 @@ class FirstTimeForm(QtGui.QWizard, UiFirstTimeWizard, RegistryProperties):
         self.config = ConfigParser()
         user_agent = 'OpenLP/' + Registry().get('application').applicationVersion()
         self.application.process_events()
-        web_config = get_web_page('%s%s' % (self.web, 'download.cfg'), header=('User-Agent', user_agent))
+        try:
+            web_config = get_web_page('%s%s' % (self.web, 'download.cfg'), header=('User-Agent', user_agent))
+        except (urllib.error.URLError, ConnectionError) as err:
+            msg = QtGui.QMessageBox()
+            title = translate('OpenLP.FirstTimeWizard', 'Network Error')
+            msg.setText('{} {}'.format(title, err.code if hasattr(err, 'code') else ''))
+            msg.setInformativeText(translate('OpenLP.FirstTimeWizard',
+                                             'There was a network error attempting to'
+                                             'connect to retrieve initial configuration information'))
+            msg.setStandardButtons(msg.Ok)
+            ans = msg.exec_()
+            web_config = False
         if web_config:
             files = web_config.read()
             try:
diff --git a/tests/functional/openlp_core_ui/test_firsttimeform.py b/tests/functional/openlp_core_ui/test_firsttimeform.py
index 7b2a8f450..7e5692ee0 100644
--- a/tests/functional/openlp_core_ui/test_firsttimeform.py
+++ b/tests/functional/openlp_core_ui/test_firsttimeform.py
@@ -30,6 +30,7 @@
 Package to test the openlp.core.ui.firsttimeform package.
 """
 import os
+import urllib
 from unittest import TestCase
 
 from openlp.core.common import Registry
@@ -214,3 +215,24 @@ class TestFirstTimeForm(TestCase, TestMixin):
 
             # THEN: The First Time Form should not have web access
             self.assertFalse(first_time_form.web_access, 'There should not be web access with an invalid config file')
+
+    @patch('openlp.core.ui.firsttimeform.get_web_page')
+    @patch('openlp.core.ui.firsttimeform.QtGui.QMessageBox')
+    def network_error_test(self, mocked_message_box, mocked_get_web_page):
+        """
+        Test we catch a network error in First Time Wizard - bug 1409627
+        """
+        # GIVEN: Initial setup and mocks
+        first_time_form = FirstTimeForm(None)
+        first_time_form.initialize(MagicMock())
+        mocked_get_web_page.side_effect = urllib.error.HTTPError(url='http//localhost',
+                                                                 code=407,
+                                                                 msg='Network proxy error',
+                                                                 hdrs=None,
+                                                                 fp=None)
+        # WHEN: the First Time Wizard calls to get the initial configuration
+        first_time_form._download_index()
+
+        # THEN: the critical_error_message_box should have been called
+        self.assertEquals(mocked_message_box.mock_calls[1][1][0], 'Network Error 407',
+                          'first_time_form should have caught Network Error')