2015-08-06 20:19:50 +00:00
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.. title: Server Migrations and Support E-mails
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.. slug: 2014/01/13/server-migrations-and-support-e-mails
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.. date: 2014-01-13 19:01:09 UTC
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2015-08-09 14:56:03 +00:00
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.. tags:
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.. description:
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.. previewimage: /cover-images/server-migrations-and-support-e-mails.jpg
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2015-08-06 20:19:50 +00:00
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If anyone has had problems e-mailing either our support e-mail address
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or our bug reporting e-mail address over the last couple of weeks, we
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apologise for the inconvenience.
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A few weeks ago we migrated some of our systems, including our web site,
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e-mail server and support system, to an new server for better
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performance and security. As smooth as the transition was, it wasn't
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100% without error, and one of the small problems that we only
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discovered in the last 2 days was that some of our e-mails were not
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getting through to our new support system.
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If you sent an e-mail in the last 3 or 4 weeks, and you never heard a
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reply from us (apart from an automated reply, perhaps), then please
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e-mail us again and we should now get your e-mails and be able to
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respond to your queries. If we still don't seem to be getting your
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e-mails, please visit us in
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2015-08-09 14:56:03 +00:00
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`IRC <http://openlp.org/support/live-chat-irc>`_ and let us know which
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2015-08-06 20:19:50 +00:00
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e-mail address you sent your query to, and when you sent it.
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Thanks for your patience, and your continued support!
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2015-08-09 14:56:03 +00:00
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[ Image Credit: `Server Room by Andy Rogers`_ ]
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.. _Server Room by Andy Rogers: https://www.flickr.com/photos/cobaltfish/7932122714/
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