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54 lines
2.6 KiB
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54 lines
2.6 KiB
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.. title: OpenLP Bug Reporting
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.. slug: 2011/02/04/openlp-bug-reporting
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.. date: 2011-02-04 15:02:37 UTC
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.. tags:
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.. description:
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OpenLP is getting closer and closer to the release of version 2.0. As we
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draw nearer to that date more and more of you are testing it out and
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that is great. Testing helps the developers fix both problems large and
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small before the final release. There are, however, a few things we as
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testers can do to help the process along.
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The preferred place to report bugs is through email to: bugs at
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openlp.org.
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Here are some thing that need to be included to speed the process up:
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- First please read the Frequently Asked Questions.
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- What Operating System you are using: Windows, Mac, Linux (please
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include the distro also) OpenLP is crossplatform so this is very
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important.
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- Please include what build of OpenLP you are using, such as the
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relases: Alpha 3, Alpha 4, etc. Or you may possibly be using a build
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other than a release, you can find this info from Help -> About
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OpenLP. An example of a build number is: 1.9.4-bzr1264 where 1264 is
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the build number.
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- Please also include how you got the release of OpenLP if you
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downloaded a release, a nightly build, from your Linux distro's
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package manager, or from bzr.
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- If something such as a file import fails, please attach that file.
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- If something looks wrong, missing, out of place, or something that is
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hard to describe, please include a screenshot. Many times a picture
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truly is worth a thousand words.
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- Write in detail every step involved to make the occurrence happen.
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Please write this in a very clear way so that someone can know
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nothing about the issue and follow step by step how to replicate the
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bug.
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- After writing the detailed explanation of how to produce the bug,
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follow that explanation before sending and make sure you can
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replicate the results.
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- Pleas also include the debug file, you can find info on how to do
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that in the Frequently Asked Questions.
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Please also be courteous in your correspondence. Remember that all the
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developers are volunteers. They are donating their time and using their
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skills as programmers not just to make a living but also as a ministry.
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Since this is a part time endeavour for them please exercise patience.
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All the testing is very much appreciated, we are just trying to get the
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info to the developers in a way that will help them do the most with
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their time as they fix problems, and add new features. OpenLP 2.0 is set
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to be a fantastic release and that is due to the efforts of a wonderful
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community that is developing, testing, and using OpenLP.
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