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Announce the end of support
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.. title: Shutting Down the Support System
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.. slug: 2018/05/06/shutting-down-the-support-system
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.. date: 2018-05-06 12:00:00 UTC
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.. tags:
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.. category:
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.. link:
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.. description:
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.. type: text
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.. previewimage: /cover-images/shutting-down-the-support-system.jpg
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Due to a lack of resources within the OpenLP team we have decided to close down the e-mail support system (not to be
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mistaken for the forums which will not be affected).
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For some time now a single person has answered almost all the support requests the support system has received. And
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since that person is also one of the most active developers of OpenLP, it has drawn a lot of time away from actual
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development. In order to free up more time for development the only solution was to close down the support system.
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We are really sad to do this, as we feel our support is one of the defining parts of OpenLP, but since we need to move
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OpenLP forward we do not believe we have any other choice - though it was not an easy decision.
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In future anyone who e-mails support@openlp.org will get a message that redirects them to the manual and the forums.
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[ Image Credit: `Closed by Rob Brewer` ]
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.. _Closed by Rob Brewer: https://www.flickr.com/photos/rbrwr/36572315045/
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