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Fix up formatting and reword a few things in the FAQ.

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Raoul Snyman 2011-04-03 20:13:12 +02:00
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documentation/manual/source/faq.rst
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@ -24,17 +24,17 @@ Nursery or Car park stewards can notify the congregation easily. Remote
capability allows the worship leader to change songs, or for alert messages to capability allows the worship leader to change songs, or for alert messages to
be sent from anywhere on the network, even via a phone. be sent from anywhere on the network, even via a phone.
Being free, this software can be installed on as many PC's as required, even on Being free, this software can be installed on as many computers as required,
the home PC's of worship leaders without additional cost. Compared to the even on the home computers of worship leaders without additional cost. Compared
expensive site licenses or restrictions of commercial software we believe OpenLP to the expensive site licenses or restrictions of commercial software we believe
cannot be beaten for value. Still in active development by a growing team of OpenLP cannot be beaten for value. Still in active development by a growing team
enthusiastic developers, features are being added all the time, meaning the of enthusiastic developers, features are being added all the time, meaning the
software just improves all the time. software just improves all the time.
When is the release date for OpenLP 2.0? When is the release date for OpenLP 2.0?
---------------------------------------- ----------------------------------------
`It will be ready when it's ready!` We do not have fixed dates, but we have *It will be ready when it's ready!* We do not have fixed dates, but we have
set some `targets for the releases <http://wiki.openlp.org/Version_2_Milestones>`_. set some `targets for the releases <http://wiki.openlp.org/Version_2_Milestones>`_.
If you take part in the `development <http://wiki.openlp.org/Development:Getting_Started>`_, If you take part in the `development <http://wiki.openlp.org/Development:Getting_Started>`_,
start to `test OpenLP <http://wiki.openlp.org/Testing:Getting_Started>`_ and start to `test OpenLP <http://wiki.openlp.org/Testing:Getting_Started>`_ and
@ -55,11 +55,16 @@ I use and like OpenLP and would like to tell others online. Where can I do this?
A variety of places! A variety of places!
* Are you on facebook? Then `become a fan <http://www.facebook.com/openlp>`_ * Are you on facebook? Then `become a fan <http://www.facebook.com/openlp>`_
* Are you on twitter? Then `follow openlp <http://twitter.com/openlp>`_, and retweet the announcements. * Are you on twitter? Then `follow openlp <http://twitter.com/openlp>`_, and
* Give us a thumbs up on the `SourceForge project page <http://www.sourceforge.net/projects/openlp>`_ retweet the announcements.
* If you have a website or blog, then link to our site http://www.openlp.org with a few words saying what the software is and why you like it. * Give us a thumbs up on the
* Add a placemark on our `Worldwide Usage map <http://maps.google.com/maps/ms?ie=UTF8&source=embed&msa=0&msid=113314234297482809599.00047e88b1985e07ad495&ll=13.923404,0&spn=155.179835,316.054688&z=2>`_, so others in your locality can see someone close by is using it. `SourceForge project page <http://www.sourceforge.net/projects/openlp>`_
* If you are a member of any Christian Forums or websites, and their rules allow it, then perhaps review the software or ask others to review it. * If you have a website or blog, then link to our site http://www.openlp.org
with a few words saying what the software is and why you like it.
* Add a placemark on our `Worldwide Usage map <http://maps.google.com/maps/ms?ie=UTF8&source=embed&msa=0&msid=113314234297482809599.00047e88b1985e07ad495&ll=13.923404,0&spn=155.179835,316.054688&z=2>`_,
so others in your locality can see someone close by is using it.
* If you are a member of any Christian Forums or websites, and their rules allow
it, then perhaps review the software or ask others to review it.
What operating systems will OpenLP 2.0 support? What operating systems will OpenLP 2.0 support?
=============================================== ===============================================
@ -153,31 +158,31 @@ do this `Version 1.9.6 (beta 2) <http://wiki.openlp.org/Version_2_Milestones#Ver
How do I transfer my 1.2 song database? How do I transfer my 1.2 song database?
--------------------------------------- ---------------------------------------
In OpenLP v2, go to the :menuselection:`File --> Import --> Song` menu. In OpenLP 2.0, go to the :menuselection:`File --> Import --> Song` menu.
In the Wizard that appears, click Next and choose "openlp.org v1.x" from the In the Wizard that appears, click Next and choose "openlp.org v1.x" from the
Format list. Click the search button on the Filename prompt, and at the bottom Format list. Click the search button on the Filename prompt, and at the bottom
of the dialog, copy the following into the File name prompt:: of the dialog, copy the following into the File name prompt::
%ALLUSERSPROFILE%\Application Data\openlp.org\Data\songs.olp %ALLUSERSPROFILE%\Application Data\openlp.org\Data\songs.olp
`(This must be in the popup file chooser dialog. Don't enter it directly into *(This must be in the popup file chooser dialog. Don't enter it directly into
the wizard).` the wizard).*
Click Open, then in the wizard just click Next and wait for the import to complete. Click Open, then in the wizard just click Next and wait for the import to complete.
How do I transfer my 1.2 Bibles? How do I transfer my 1.2 Bibles?
-------------------------------- --------------------------------
In OpenLP v2, go to the :menuselection:`File --> Import --> Bible` menu. In OpenLP 2.0, go to the :menuselection:`File --> Import --> Bible` menu.
In the Wizard that appears, click Next and choose "openlp.org v1.x" from the In the Wizard that appears, click Next and choose "openlp.org v1.x" from the
Format list. Format list.
Click the search button on the Filename prompt, and at the bottom of the dialog, Click the search button on the Filename prompt, and at the bottom of the dialog,
copy the following into the File name prompt:: copy the following into the File name prompt::
%ALLUSERSPROFILE%\Application Data\openlp.org\Data\Bibles %ALLUSERSPROFILE%\Application Data\openlp.org\Data\Bibles
`(This must be in the popup file chooser dialog. Don't enter it directly into *(This must be in the popup file chooser dialog. Don't enter it directly into
the wizard).` the wizard).*
Choose the Bible, Click Open, then in the wizard just click Next, enter the Choose the Bible, Click Open, then in the wizard just click Next, enter the
License details, and wait for the import to complete. License details, and wait for the import to complete.
@ -264,27 +269,33 @@ Is it possible to get Bible x? How?
The Bible plugin has a much improved `Import Wizard` which can import Bibles The Bible plugin has a much improved `Import Wizard` which can import Bibles
from a variety of sources. The following sources are supported: from a variety of sources. The following sources are supported:
* CSV (in the same format as `openlp.org 1.x <http://www.openlp.org/en/documentation/importing_exporting_data/bibles/importing_comma_delimited_files.html>`_) CSV
The same format as documented for `openlp.org 1.x <http://www.openlp.org/en/documentation/importing_exporting_data/bibles/importing_comma_delimited_files.html>`_.
* OSIS (export from the `Sword Project <http://www.crosswire.org/sword/software/>`_ using the mod2osis tool) OSIS
An XML format for Bible. You can export Bibles from the `Sword Project <http://www.crosswire.org/sword/software/>`_
into OSIS using the ``mod2osis`` tool. After using the Sword software Media
Manager (or other Sword frontend, like BibleTime or Xiphos) to download the
required Bible, run the following command from the command line (works on
Windows and Linux)::
* After using the Sword software Media Manager to download the required bible. mod2osis <name> > <name>.osis
* From the command line (works on Windows and Linux):<br /><code>modernist <name> > name.osis</code><br />`Note the <name> is case sensitive on all environments and should be the name of your bible, e.g. ESV.` The ``<name>`` parameter is the name of your Bible, as you see it in Sword.
Note that the ``<name>`` is case sensitive on all environments. Once you
have exported your Bible to OSIS, the Bible import wizard will the read
``<name>.osis`` file and import your Bible.
* The Bible import wizard will the read name.osis file and import your bible. OpenSong
OpenSong have a good selection of Bibles on their
`download page <http://www.opensong.org/d/downloads#bible_translations>`_.
* OpenSong Web Download
OpenLP can download Bibles on demand from the following 3 sites:
* OpenSong have a good selection of Bibles on their `download page <http://www.opensong.org/d/downloads#bible_translations>`_ * `Crosswalk <http://biblestudy.crosswalk.com/bibles/>`_
* `BibleGateway <http://www.biblegateway.com/versions/>`_
* Web Download * `BibleServer <http://www.bibleserver.com>`_
* `Crosswalk <http://biblestudy.crosswalk.com/bibles/>`_
* `BibleGateway <http://www.biblegateway.com/versions/>`_
* `BibleServer <http://www.bibleserver.com>`_
Why do my Bible verses take a long time to load? Why do my Bible verses take a long time to load?
------------------------------------------------ ------------------------------------------------
@ -301,8 +312,8 @@ My Bible is on the Web Download sites, but my Church isn't on the internet. What
When you create and save a service, all the items in the service are saved with When you create and save a service, all the items in the service are saved with
it. That means any images, presentations, songs and media items are saved. This it. That means any images, presentations, songs and media items are saved. This
is also true for bibles. What this means is you can create the service on your is also true for bibles. What this means is you can create the service on your
home computer, insert a bible passage from the web, save it and then open the home computer, insert a Bible passage from the web, save it and then open the
service using your church computer and voila, the bible passage should be there! service using your church computer and voila, the Bible passage should be there!
Note this can also be done with songs, etc! Note this can also be done with songs, etc!
(Advanced) Where do I find the configuration file? (Advanced) Where do I find the configuration file?
@ -314,19 +325,22 @@ Linux, FreeBSD & PC-BSD
If your distribution supports the XDG standard, you'll find OpenLP's If your distribution supports the XDG standard, you'll find OpenLP's
configuration file in:: configuration file in::
/home/<user>/.config/OpenLP/OpenLP.conf /home/<user>/.config/OpenLP/OpenLP.conf
If that file and/or directory does not exist, look for:: If that file and/or directory does not exist, look for::
/home/<user>/.openlp/openlp.conf /home/<user>/.openlp/openlp.conf
``<user>`` is your username.
OS X OS X
---- ----
You'll find your configuration file here:: You'll find your configuration file here::
/Users/<user>/Library/Preferences/com.openlp.OpenLP.plist /Users/<user>/Library/Preferences/org.openlp.OpenLP.plist
/Users/<user>/Library/Preferences/org.openlp.OpenLP.plist
``<user>`` is your username.
Windows Windows
------- -------
@ -334,7 +348,7 @@ Windows
On Windows, OpenLP does not use a configuration file, it uses the Windows On Windows, OpenLP does not use a configuration file, it uses the Windows
registry. You can find the settings here:: registry. You can find the settings here::
HKEY_CURRENT_USER\Software\OpenLP\OpenLP HKEY_CURRENT_USER\Software\OpenLP\OpenLP
Troubleshooting Troubleshooting
=============== ===============
@ -354,24 +368,46 @@ If there **is already a bug report**, you may be able to help by providing
further information. However, **if no one else has reported** it yet, then further information. However, **if no one else has reported** it yet, then
please post a new bug report. please post a new bug report.
#. The **preferred place** for reporting bugs is the `bugs list <https://bugs.launchpad.net/openlp>`_ on Launchpad. #. The **preferred place** for reporting bugs is the
#. Alternatively, if you don't have a Launchpad account and don't want to sign up for one, you can post in the `bug reports forum <http://openlp.org/en/forums/openlp_20/bug_reports.html>`_. `bugs list <https://bugs.launchpad.net/openlp>`_ on Launchpad.
#. If none of these ways suits you, you can send an email to bugs (at) openlp.org. #. Alternatively, if you don't have a Launchpad account and don't want to sign
up for one, you can post in the
`bug reports forum <http://openlp.org/en/forums/openlp_20/bug_reports.html>`_.
#. If none of these ways suits you, you can send an email to
``bugs (at) openlp.org``.
What information should I include in a bug report? What information should I include in a bug report?
================================================== ==================================================
* Operating System Since OpenLP 1.9.4, there is a bug report dialog which automatically opens when
OpenLP hits a serious bug. However, this doesn't appear all the time, and in
some behavioural bugs, you'll have to file a bug report yourself. The following
items are information the developers need in order to reproduce the bug.
* Version Operating System
* Distribution - Ubuntu, Fedora, etc (if you're using Linux) Include information such as the version of your operating system, the
* Edition \- Home, Basic, Business, etc (if you're using Windows) distribution (e.g. Ubuntu, Fedora, etc.) if you're using Linux, or the
edition (e.g. Home, Basic, Business, etc.) if you're using Windows.
* Version of OpenLP (:menuselection:`Help --> About`) Version of OpenLP
* The exact steps to take in order to reproduce the error You can find out the version of OpenLP by going to :menuselection:`Help --> About`
* Version of MS Office or OpenOffice (if you're using the song imports or the presentation plugin)
* What Bible translation and type you are importing (if you're using the Bible importer) Steps to Reproduce
* `Any` other information that might remotely be related or useful. The exact steps the developers need to follow in order to reproduce the bug.
Version of MS Office or OpenOffice
If you're using the song imports or the presentation plugin, you'll need to
supply the version of Office, OpenOffice.org or LibreOffice.
Bible Translation and Source
If the bug occurred while you were working with Bibles, specify the
translation of the Bible, and the source format if you imported it yourself.
**Any** Other Information
Often bugs are caused by something that might not seem to be directly
related to the bug itself. If you have any other information with regards to
actions you performed or other activities when the bug occurred, it would be
welcomed by the developers.
The more information you give us, the better we can help you. The more information you give us, the better we can help you.
@ -382,7 +418,7 @@ We may need a debug log to help pin-point the issue. A new log file is created
each time you start OpenLP so copy the file before you run the software a second each time you start OpenLP so copy the file before you run the software a second
time. On Windows a Debug option is available in the start menu. On other systems, time. On Windows a Debug option is available in the start menu. On other systems,
you will need to run OpenLP from the command line, with the following you will need to run OpenLP from the command line, with the following
option: <code>-l debug</code>. Please note, that is a lowercase **L**. option: ```-l debug```. Please note, that is a lowercase **L**.
If you haven't been given a specific email address to send it to, then please do If you haven't been given a specific email address to send it to, then please do
not paste the log contents straight into a forum post. Instead, open the log not paste the log contents straight into a forum post. Instead, open the log
@ -391,7 +427,7 @@ contents into somewhere like `pastebin.com <http://pastebin.com>`_. Then give us
the link to the page that is created. the link to the page that is created.
Windows Windows
------- ^^^^^^^
Find the OpenLP 2.0 folder in your Start menu. Choose the "OpenLP (Debug)" option. Find the OpenLP 2.0 folder in your Start menu. Choose the "OpenLP (Debug)" option.
@ -403,49 +439,51 @@ Now repeat the steps you need to take in OpenLP to reproduce the problem you had
and then close down OpenLP. and then close down OpenLP.
In the Explorer window you left open, navigate up one level into the openlp In the Explorer window you left open, navigate up one level into the openlp
folder. You will see the <code>openlp.log</code> file. This is the file to e-mail. folder. You will see the ``openlp.log`` file. This is the file to e-mail.
Linux Linux/FreeBSD
----- ^^^^^^^^^^^^^
If you installed OpenLP from a package:: If you installed OpenLP from a package::
@:~$ openlp -l debug @:~$ openlp -l debug
Alternately, if you're running OpenLP from source:: Alternately, if you're running OpenLP from source::
@:~$ ./openlp.pyw -l debug @:~$ ./openlp.pyw -l debug
If your Linux distribution supports the XDG standard, you'll find the log in:: If your Linux distribution supports the XDG standard, you'll find the log in::
~/.cache/openlp/openlp.log ~/.cache/openlp/openlp.log
Otherwise, you'll find the log file in:: Otherwise, you'll find the log file in::
~/.openlp/openlp.log ~/.openlp/openlp.log
Mac OS X Mac OS X
-------- ^^^^^^^^
Open Terminal.app and navigate to where you installed OpenLP, usually Open Terminal.app and navigate to where you installed OpenLP, usually
<code>/Applications</code>:: ``/Applications``::
@:~$ cd /Applications @:~$ cd /Applications
Then go into the OpenLP.app directory, down to the OpenLP executable:: Then go into the OpenLP.app directory, down to the OpenLP executable::
@:~$ cd OpenLP.app/Contents/MacOS @:~$ cd OpenLP.app/Contents/MacOS
And then run OpenLP in debug mode:: And then run OpenLP in debug mode::
@:~$ ./openlp -l debug @:~$ ./openlp -l debug
Once you've done that, you need to get the log file. In your home directory, Once you've done that, you need to get the log file. In your home directory,
open the Library directory, and the Application Support directory within that. open the Library directory, and the Application Support directory within that.
Then open the openlp directory, and you should find the openlp.log file in that Then open the openlp directory, and you should find the openlp.log file in that
directory:: directory::
/Users/<username>/Library/Application Support/openlp/openlp.log /Users/<username>/Library/Application Support/openlp/openlp.log
``<username>`` is your username.
I'm on Windows and PowerPoint is installed, but it doesn't appear as an option I'm on Windows and PowerPoint is installed, but it doesn't appear as an option
------------------------------------------------------------------------------ ------------------------------------------------------------------------------
@ -457,29 +495,27 @@ The command line shows many error messages
When running OpenLP from the command line, you might get something like this:: When running OpenLP from the command line, you might get something like this::
Logging to: /home/<User>/.config/openlp/openlp.log WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
* WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded WARNING: Phonon::createPath: Cannot connect Phonon::MediaObject ( no objectName ) to VideoDisplay ( no objectName ).
* WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded WARNING: Phonon::createPath: Cannot connect Phonon::MediaObject ( no objectName ) to Phonon::AudioOutput ( no objectName ).
* WARNING: Phonon::createPath: Cannot connect Phonon::MediaObject ( no objectName ) to VideoDisplay ( no objectName ). WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
* WARNING: Phonon::createPath: Cannot connect Phonon::MediaObject ( no objectName ) to Phonon::AudioOutput ( no objectName ).
* WARNING: bool Phonon::FactoryPrivate::createBackend() phonon backend plugin could not be loaded
These error messages indicate that you need to install an appropriate backend These error messages indicate that you need to install an appropriate backend
for Phonon. for Phonon.
Linux/FreeBSD Linux/FreeBSD
------------- ^^^^^^^^^^^^^
If you're using Gnome, you need to install the GStreamer backend for Phonon. On If you're using Gnome, you need to install the GStreamer backend for Phonon. On
Ubuntu you would install the <code>phonon-backend-gstreamer</code> package:: Ubuntu you would install the ```phonon-backend-gstreamer``` package::
@:~$ sudo aptitude install phonon-backend-gstreamer @:~$ sudo aptitude install phonon-backend-gstreamer
If you're using KDE, you need to install the Xine backend for Phonon. On Kubuntu If you're using KDE, you need to install the Xine backend for Phonon. On Kubuntu
you would install the <code>phonon-backend-xine</code> package:: you would install the ```phonon-backend-xine``` package::
@:~$ sudo aptitude install phonon-backend-xine @:~$ sudo aptitude install phonon-backend-xine
If you know which audiovisual system you're using, then install the appropriate If you know which audiovisual system you're using, then install the appropriate
backend. backend.
@ -487,30 +523,30 @@ backend.
phonon-backend-vlc may also be worth trying on some systems. phonon-backend-vlc may also be worth trying on some systems.
Windows & Mac OS X Windows & Mac OS X
------------------ ^^^^^^^^^^^^^^^^^^
Phonon should already be set up properly. If you're still having issues, let the Phonon should already be set up properly. If you're still having issues, let the
developers know. developers know.
I've upgraded from 1.9.2 to a newer version, and now OpenLP crashes at start I've upgraded from 1.9.2 to a newer version, and now OpenLP crashes on load
---------------------------------------------------------------------------- ---------------------------------------------------------------------------
You need to upgrade your song database. You need to upgrade your song database. See this `blog post <http://openlp.org/en/users/jt/blog/2010-07-20-flag_day_database_schema_changes_in_trunk_revision_956.html>`_
See this `blog post <http://openlp.org/en/users/jt/blog/2010-07-20-flag_day_database_schema_changes_in_trunk_revision_956.html>`_ for information on how to do this. for information on how to do this.
I've upgraded to 1.9.5, and now OpenLP has duplicates of many songs in the Media Manager I've upgraded to 1.9.5, and now OpenLP has duplicates of many songs in the Media Manager
---------------------------------------------------------------------------------------- ----------------------------------------------------------------------------------------
You need to run the :menuselection:`Tools --> Re-index Songs`. You need to run :menuselection:`Tools --> Re-index Songs`.
There are no menu icons in OpenLP There are no menu icons in OpenLP
--------------------------------- ---------------------------------
This may affect (only) linux users with xfce. To solve the problem, follow the This may affect (only) Linux users with XFCE or Gnome. To solve the problem,
description `here <https://bugs.launchpad.net/ubuntu/+source/qt4-x11/+bug/501468/comments/3>`_. follow the instructions on `this bug report <https://bugs.launchpad.net/ubuntu/+source/qt4-x11/+bug/501468/comments/3>`_.
JPG images don't work JPEG images don't work
--------------------- ----------------------
This is a known issue on some Mac OS X 10.5 systems, and has also been seen on This is a known issue on some Mac OS X 10.5 systems, and has also been seen on
Windows XP too. The solution is to convert the image into another format such as Windows XP too. The solution is to convert the image into another format such as
@ -525,30 +561,31 @@ no solution at the moment.
Videos can be slow or pixelated. Background Videos are very slow Videos can be slow or pixelated. Background Videos are very slow
---------------------------------------------------------------- ----------------------------------------------------------------
If playing video by themselves, try selecting the If you are just playing videos from the Media plugin, try selecting the
:menuselection:`Settings --> Configure OpenLP --> Media`, Use Phonon for Video :guilabel:`Use Phonon for Video playback` option in the Media configuration,
playback option. As for text over video, we have no solution for speeding these accessible by going to :menuselection:`Settings --> Configure OpenLP --> Media`.
up. Reducing the monitor resolution and avoiding shadows and outline text will As for text over video, we have no solution for speeding this up. Reducing the
help. We are hoping a future release of the toolkit we are using (QtWebKit) will monitor resolution and avoiding shadows and outline text will help. We are
help improve this, but there is no timeframe at present. hoping a future release of the toolkit we are using (QtWebKit) will help improve
this, but there is no timeframe at present.
Features Features
======== ========
What new features will I find in v2? What new features will I find in 2.0?
------------------------------------ -------------------------------------
Since v2 was a rewrite from the ground up, you won't find a great deal of new Since 2.0 was a rewrite from the ground up, you won't find a great deal of new
features since initially we want to ensure all the v1.2 features are included. features since initially we want to ensure all the 1.2 features are included.
However the developers have managed to sneak a few in. Take a look at the However the developers have managed to sneak a few in. Take a look at the
`Complete list <http://wiki.openlp.org/Version_2_Features>`_. `complete list <http://wiki.openlp.org/Version_2_Features>`_.
Why hasn't popular feature request X been implemented? Why hasn't popular feature request X been implemented?
------------------------------------------------------ ------------------------------------------------------
We made a decision to first implement v1.2 features, before going wild on new We made a decision to first implement 1.2 features, before going wild on new
features. There are only a handful of developers working in their spare time. If features. There are only a handful of developers working in their spare time. If
we were to try and include everything we wanted to implement, then v2 would not we were to try and include everything we wanted to implement, then 2.0 would not
likely ever get released. likely ever get released.
I have a great idea for a new feature, where should I suggest it? I have a great idea for a new feature, where should I suggest it?
@ -559,5 +596,3 @@ page. If it is, then you need to say no more, it's already been suggested! If it
isn't on the list, then head to the isn't on the list, then head to the
`feature request forum <http://openlp.org/en/forums/openlp_20/feature_requests.html>`_ `feature request forum <http://openlp.org/en/forums/openlp_20/feature_requests.html>`_
and post the idea there. and post the idea there.
`Help <http://wiki.openlp.org/Help:Contents>`_