mirror of
https://gitlab.com/openlp/website.git
synced 2024-12-22 13:02:50 +00:00
54 lines
2.6 KiB
ReStructuredText
54 lines
2.6 KiB
ReStructuredText
.. title: OpenLP Bug Reporting
|
|
.. slug: 2011/02/04/openlp-bug-reporting
|
|
.. date: 2011-02-04 15:02:37 UTC
|
|
.. tags:
|
|
.. description:
|
|
|
|
OpenLP is getting closer and closer to the release of version 2.0. As we
|
|
draw nearer to that date more and more of you are testing it out and
|
|
that is great. Testing helps the developers fix both problems large and
|
|
small before the final release. There are, however, a few things we as
|
|
testers can do to help the process along.
|
|
|
|
The preferred place to report bugs is through email to: bugs at
|
|
openlp.org.
|
|
|
|
Here are some thing that need to be included to speed the process up:
|
|
|
|
- First please read the Frequently Asked Questions.
|
|
- What Operating System you are using: Windows, Mac, Linux (please
|
|
include the distro also) OpenLP is crossplatform so this is very
|
|
important.
|
|
- Please include what build of OpenLP you are using, such as the
|
|
relases: Alpha 3, Alpha 4, etc. Or you may possibly be using a build
|
|
other than a release, you can find this info from Help -> About
|
|
OpenLP. An example of a build number is: 1.9.4-bzr1264 where 1264 is
|
|
the build number.
|
|
- Please also include how you got the release of OpenLP if you
|
|
downloaded a release, a nightly build, from your Linux distro's
|
|
package manager, or from bzr.
|
|
- If something such as a file import fails, please attach that file.
|
|
- If something looks wrong, missing, out of place, or something that is
|
|
hard to describe, please include a screenshot. Many times a picture
|
|
truly is worth a thousand words.
|
|
- Write in detail every step involved to make the occurrence happen.
|
|
Please write this in a very clear way so that someone can know
|
|
nothing about the issue and follow step by step how to replicate the
|
|
bug.
|
|
- After writing the detailed explanation of how to produce the bug,
|
|
follow that explanation before sending and make sure you can
|
|
replicate the results.
|
|
- Pleas also include the debug file, you can find info on how to do
|
|
that in the Frequently Asked Questions.
|
|
|
|
Please also be courteous in your correspondence. Remember that all the
|
|
developers are volunteers. They are donating their time and using their
|
|
skills as programmers not just to make a living but also as a ministry.
|
|
Since this is a part time endeavour for them please exercise patience.
|
|
|
|
All the testing is very much appreciated, we are just trying to get the
|
|
info to the developers in a way that will help them do the most with
|
|
their time as they fix problems, and add new features. OpenLP 2.0 is set
|
|
to be a fantastic release and that is due to the efforts of a wonderful
|
|
community that is developing, testing, and using OpenLP.
|